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Frequently Asked Questions

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Frequently Asked Questions

Amenities

In unit: Newly renovated units, washer/dryer in all renovated units (hookups in non-renovated), upgraded stainless steel GE appliances, dark oak style cabinetry, private outdoor terraces, vaulted ceilings in select units, wood burning fireplace in select units, oak style wide-plank flooring

Community: Easy access to I-71 and I-64, luxurious leisure deck with trellis, cardio and strength training center (treadmill, exercise bike, elliptical, weights, weight bench), racquet ball room, tennis court, sparkling outdoor swimming pool, contemporary clubhouse with firehouse lounge (ping-pong, foosball, shuffleboard)

We are pet-friendly at River Oak. We allow up to 2 pets in the home. There is a one-time, non-refundable pet fee of $300 for the first pet and $150 for the second. The monthly pet rent is $35/month for one pet and $50/month for two pets. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.

Admin

Application Fee: $50.00 per leaseholder; Reservation Fee: $150.00; Security Deposit: minimum = $250.00, maximum = full month's rent.

Preferred: Online portal, RentCafe App (residents may set up monthly ACH payments and one-time ACH payments with routing and account number with no fees attached. Fees attached with credit/debit card payments)

Not Preferred: In person (personal check, cashier's check, certified money order)

Paid to River Oak: Water/Sewage (fluctuates monthly), Trash $7.50, Renter's Insurance if resident chooses Assurant 

Not Paid to River Oak: Electricity, Internet/Cable, Renter's Insurance if resident chooses a provider that is not Assurant 

Location

Please refer to Jefferson County Public Schools website.

Easy access to I-71 which leads to Shelbyville Road (St. Matthews Mall, Oxmoor Mall), easy access to Bardstown Road (multiple stores and Mid-City Mall)

Many coffee shops nearby (Blue Dog Bakery and Cafe, Ntaba Coffee Haus, Vint Coffee, Heine Brothers).

From I-71: Get off on Zorn Avenue and turn on Mellwood Avenue.

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Our team is always ready to answer your questions.